Creating a Hospice Plan of Care

When you or a loved one enters hospice care, it can feel like everything has turned upside down and finding balance again seems impossible. You’ve probably heard terms like "plan of care" and maybe you're unsure what it means. I'm here to help guide you through this experience. We'll talk about what a hospice plan of care is, how to have a say in crafting it, and how to ensure it aligns with your personal values and goals. Remember, this is your life. The hospice team works for you. You are the boss.

A family talks to a hospice care provider about a plan of care for their loved one.

First and foremost, a hospice plan of care is your roadmap. It's a personalized plan created by the hospice team in collaboration with the patient and family, focused on meeting the physical, emotional, and spiritual needs of the person receiving care. It defines how the hospice team will manage symptoms, provide support, and enhance quality of life.

Collaborating With Your Hospice Care Team

Working closely with your hospice team is crucial. They're professionals who bring expertise, compassion, and support. However, it's just as vital that you feel empowered to express your desires and make sure your voice is heard. This collaboration sets the foundation for a plan of care that truly reflects what you and your family want.

Engaging in Family Conversations

It's important to involve family in these discussions. Family conversations can be a source of strength, and they ensure everyone is on the same page. Together, you can support each other in decision-making and advocacy.

Key Components of a Hospice Plan of Care

Let's break down the elements you should expect to find in a hospice plan of care: 

1. Symptom Management: Outlines methods to control pain and other distressing symptoms.

2. Medical Equipment and Supplies: Lists any necessary tools or medications.

3. Caregiver Support and Education: Provides resources and training for family caregivers.

4. Spiritual and Emotional Support: Integrates pastoral care or counseling suitable to the patient's beliefs.

5. Coordination of Care: Ensures seamless communication between all members of the care team.

Your Options in the Plan of Care

A plan of care isn't a one-size-fits-all. You're entitled to choices that mirror your preferences and values. Here are some options to consider:

1. Preferred Setting of Care: Decide where you wish to receive hospice care—home, hospital, or a dedicated hospice facility.

2. Advance Healthcare Directives: Set clear instructions about future medical care and appoint someone to make decisions if you can’t.

3. Final Wishes: Be clear about what is important to you. How you want to spend the time you have left and with whom. Your care team may be able to help facilitate some final wishes and needs.

Choosing a Hospice Provider

Selecting the right hospice provider is integral to implementing your plan of care effectively. Evaluate providers based on their services, reputation, and how well they involve and respect family input. Also, trust yourself - your own gut. Do you feel comfortable speaking with the team? Do you feel they are listening to you and respecting what you have to say? Would you feel comfortable talking to them about the progression of your or your loved one's condition? The dynamic between you and the team are important. You must have someone you trust.

Advocating for Yourself or a Loved One

Never underestimate the power of being an advocate. Here's how you can ensure you or your loved one's wishes are honored:

1. Ask Questions: There's no bad question. Understanding is key.

2. Clear Communication: Keep the dialogue open and honest with the care team.

3. Documentation: Keep copies of the plan of care and any legal documents readily accessible.

Dealing with Disagreements

Disagreements among family members or even within the care team can crop up. If this happens, the following might help:

1. Facilitate Discussions: Find a neutral time and place to talk.

2. Involve Professionals: Sometimes a social worker or chaplain can mediate.

3. Advance Care Plan: Having an advance care plan can be a game-changer, as it clearly states the patient’s wishes and reduces ambiguity.

Understanding Your Role and Taking Control

Remember, although the situation might be daunting, you're taking control simply by being informed and connected. Here's a little checklist of questions you might consider asking your hospice team:

- What are the patient's immediate goals?

- How often will team members visit?

- How can symptoms be managed effectively?

- What happens in an emergency?

- Who do we contact during off-hours?

Navigating Through Tough Conversations

Talking about hospice care is tough but essential. Approach conversations with loved ones and the team with compassion and an open heart. Being directly involved ensures that every decision reflects your collective wishes.

Implementing and Updating the Plan of Care

A hospice nurse speaks with an older patient about a change to his plan of care.

Once the plan of care is established, it becomes a living document. Revisions are normal as needs change. Regular meetings with the care team ensure that everyone agrees on any adjustments. The moment you feel that a point on the care plan is no longer working, let the team know you want to rethink that decision. Don't feel shy about speaking up. This is expected as the patient and family acclimate to hospice and as the condition progresses.

Building a Support Network

Besides your immediate family and the hospice team, think about other support systems. Friends, local support groups, or online communities can offer insight and companionship.

Tips for Family Caregivers

If you find yourself in a caregiving role, it's crucial to care for yourself, too. Here are strategies to balance caregiving with self-care:

1. Set Boundaries: Know your limits to avoid burnout.

2. Seek Help: Engage friends or hire additional help if possible.

3. Reflect and Recharge: Take breaks to replenish your energy.

Preparing for the First Meeting with the Hospice Team

Use this list to help you navigate conversations with the hospice care team when setting up a plan of care. Arm yourself with knowledge, jot down concerns, and bring up any pertinent points that might have been missed in initial talks

General Care and Services

1. What specific services will be provided, and how often?

2. Who will be the primary point of contact on the care team, and how can we reach them after hours or in emergencies?

3. What does the care plan involve for pain management and symptom control?

4. Will there be regular visits from a nurse, and how often can we expect those?

5. What are the roles of different team members (nurse, social worker, chaplain, home health aide)?

Comfort and Pain Management

1. How will you assess and manage the patient's pain and other symptoms?

2. What medications will be used to manage pain and symptoms, and how will they be administered?

3. How will you ensure the patient’s comfort as their condition progresses?

Caregiver Support

1. What support is available for family caregivers (e.g., respite care, counseling)?

2. How can we, as family members, assist in the care? Are there any skills we need to learn?

3. What should we do if we have trouble managing symptoms or administering medications at home?

End-of-Life Care

1. How will the hospice team support us when the patient’s condition changes or deteriorates?

2. What signs should we be looking for that indicate the patient is nearing the end of life?

3. What can we expect in the final days or hours? How will you help us through that process?

Emotional and Spiritual Support

1. What emotional and spiritual support services are available for the patient and our family?

2. Will a chaplain or spiritual counselor visit, and how can we arrange for these services?

Medical Equipment and Supplies

1. What medical equipment or supplies will be provided (e.g., hospital bed, oxygen, etc.), and how do we access them?

2. How will medications and supplies be delivered or managed?

Financial and Insurance Considerations

1. What costs are covered by Medicare, Medicaid, or private insurance, and what out-of-pocket costs should we anticipate?

2. Are there any services that are not covered by insurance that we should be aware of?

Communication and Coordination

1. How often will the care plan be reviewed and updated, and how will we be involved in those discussions?

2. How will the hospice team communicate with the patient’s other healthcare providers?

3. What happens if the patient needs to go to the hospital or a care facility during hospice?

Legal and Ethical Concerns

1. How do we handle advance directives and other end-of-life wishes?

2. What is the process for withdrawing from hospice care if the patient’s condition improves or if we change our minds?

After-Death Support

1. What support does hospice provide for the family after the patient passes away (e.g., grief counseling)?

2. What should we do immediately after the patient dies, and who do we contact?

These questions should help ensure that the hospice care plan is comprehensive, well understood, and tailored to the specific needs of the patient and their family.

Additional Resources and Suppor

Look for resources that can provide additional help. Books, community workshops, and online resources can offer further guidance. Many hospice organizations also offer 24/7 support and information lines.

Take a Breath

Entering hospice care marks a significant chapter in life. However, it doesn’t mean you're alone. Embrace the support around you, and let your hospice care team guide you with empathy and expertise.

Connecting with Community

Lean into the community around you. As a nod to personal experience, tapping into community bonds can be incredibly healing. Whether it's through structured grief support or informal chats with others in similar situations, sharing experiences brings relief.

Maintaining a Sense of Normalcy

Amid these changes, cherishing routine and familiar activities can be grounding. Whether it's enjoying a cup of coffee together or listening to favorite music, these small acts preserve normalcy and comfort.

Final Words of Encouragement

Today is a step toward clarity in what feels like an uncertain journey. You're taking command of the situation by equipping yourself with knowledge and asserting your desires.

Whatever the coming days bring, remember that love and dignity can travel every step of this path with you.

Throughout this process, remember you are not alone. The hospice care journey might be new, but it is shared by those who walked it before—each of us, existing to support one another.

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